sunvaexecutive.shop

Contact us within 10 days of delivery. Products must be unused, unwashed, with original tags and packaging intact. Sale items are not eligible for returns.

Submit a Return Request

Email us at returns@zareena.in or WhatsApp +91-XXXXX-XXXXX with your Order ID, reason for return, and photos of the item. We'll respond within 24 hours.

Pack & Ship the Item

Once your request is approved, securely repack the item and drop it at your nearest courier centre. We cover the return shipping cost for defective/wrong items.

Return Confirmed

After we receive and quality-check the returned item, we'll process your exchange or refund within 3–5 business days.

Refund Policy

Refund Eligibility

Refunds are issued for: items returned in original condition within 10 days, damaged/defective products received, or orders cancelled before dispatch.

Processing Time

Once your return is received and verified, refunds are processed within 3–5 business days. Bank transfers may take an additional 2–3 days depending on your bank.

Refund Method

Refunds are credited to the original payment method — UPI, credit/debit card, or bank account. COD orders receive refund via bank transfer or Zareena Store Credit.

Store Credit Option

Prefer a quicker resolution? Choose Zareena Store Credit and get an additional 5% bonus — usable on your next purchase with no expiry.

Click on the Button to Track Your Order

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Zareena brings together the finest Indian women’s fashion from handwoven Kashmiri Pashminas to vibrant Festive Suits. Every piece is sourced directly from artisan communities across India & Pakistan.

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Returns, Refunds & Order Tracking

Return Policy

Initiate Return within 10 Days